Privacy Policy

Last updated: August 7, 2026

1. Who We Are

ChinaOpportunity ("we", "us", "our") provides bilingual support services for international students and families navigating life in China. Our contact email is elsie2005@gmail.com.

2. Information We Collect

We collect only what is necessary to deliver our services:

• Contact information – name, email address, WeChat ID, or other contact details you provide when reaching out to us.
• Situation details – city, school, arrival date, and a description of the problem or question you submit through our contact form or consultations.
• Communication records – messages, notes, and follow-up exchanges related to your service engagement.

We do not collect payment card details directly. Payments are handled through third-party processors.

3. How We Use Your Information

We use your information solely to:

• Respond to your enquiry and assess whether we can help.
• Deliver the service(s) you have engaged us for.
• Follow up on outstanding action items within your service scope.
• Send service-related updates (not marketing emails).

We do not sell, rent, or share your information with third parties for advertising purposes.

4. Information Sharing

We may share your information only in the following circumstances:

• With trusted service partners (e.g., translators, local coordinators) strictly necessary to fulfil your service, under confidentiality obligations.
• When required by law, regulation, or a valid legal order.

We will always notify you if we are able to do so before sharing.

5. Data Retention

We retain your information for as long as necessary to complete your service and for a reasonable period afterward in case of follow-up questions. You may request deletion of your data at any time by emailing elsie2005@gmail.com.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Withdraw consent for communications at any time.

To exercise any of these rights, email us at elsie2005@gmail.com.

7. Security

We take reasonable steps to protect your information, including secure email communication and restricted access to records. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this policy occasionally. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

9. Contact

For any privacy-related questions, please contact: elsie2005@gmail.com